ClickSoftware develops software that is used by service companies to schedule and dispatch field service employees.
The company's software contains advanced decision-making algorithms that help managers optimize their business practices, helping them complete more calls per day, week, month, and year. ClickSoftware's solutions address the fundamental questions of job fulfillment for any service organization: "Who does What, With what, When, Where, and for Whom". By automating this process, ClickSoftware's customers are able to manage their service business more efficiently, saving costs and making customers happier. ClickSoftware is one of the biggest, most versatile company in this field, delivering a complete end-to-end mobile workforce solution to the service industry that is comprised of over 20 years of experience and more than 500 person-years in research and development.